NEVERMISS

Privacy

Last updated October 26, 2026

NeverMiss helps people in Vermont find things to do. This page explains exactly what we keep, why, and how to get rid of it. It describes how the app actually works, not how we would like it to sound.

What we collect

  • Your email address, so you can sign in and we can send what you asked for.
  • Your password, held by Google Firebase Authentication. It is hashed by them and we never see it, store it, or have any way to read it.
  • Your town, if you give us one, and the coordinates we look up from it, used only to work out which events are near you.
  • What you like, skip and mark as going, and when, this is what makes the feed yours. It is stored against your account. The time matters because older choices count for less, see below.
  • A record of events you marked as going, once they have happened: the title, venue, town, date and link, copied at the time so it survives the listing being taken down. It is your own scrapbook and nobody else can see it.
  • Alert preferences, whether you want email, and about what.
  • Visit counts, added up by day: how many people opened the site, which pages, and whether Google, Instagram or another site sent them. No cookie, no name, no address. Your browser keeps two small notes so ten pages read in one sitting count as one visit: the date you were last here, and that you have been here before. The totals sit on our own Firebase database and nothing in them points back to you.

What we do not collect

  • No precise or background location. We never ask for GPS. A town name is as specific as it gets.
  • No contacts, photos, calendar or files.
  • No tracking pixels in our emails.
  • No payment details. We do not sell tickets, we link you to whoever does.

Google Analytics

We use Google Analytics to see how the site is used: which pages people read, what kind of device and browser they use, roughly where they are (Google works out the area from the connection), and which site or link sent them. It sets cookies in your browser so it can tell a return visit from a first one. Google keeps this under its own privacy policy. We see totals and trends, not people.

We never send Google your email address, your account, or what you like and skip. Before a page reports to Google, we strip anything private out of its web address, such as the code in an unsubscribe link. To opt out, Google offers a browser add-on at tools.google.com/dlpage/gaoptout, and most ad blockers stop it too.

Ads

NeverMiss shows no ads today. We expect to, because ads are how a free site pays for itself. Before the first one appears, this page will name the ad company, say what it collects, and say how to opt out.

We do not sell your data

Your account, your email and what you like and skip are not for sale. Not to advertisers, not to venues, not to anyone. We do not share individual accounts with third parties. If that ever changes we will say so here first and ask you before it applies to you.

Who else is involved

  • Google Firebase, hosts the database and handles sign-in.
  • Resend, sends our email, and therefore has your address.
  • Google Analytics, counts visits and pages, see above.
  • OpenStreetMap and the US Census Bureau, turn a town name into coordinates. They receive the town, never your identity.

Email

Two emails go out without you asking: the link to confirm your address when you sign up, and a reply if you send us an event. Everything else waits until you say yes, with a tick box at sign-up that starts unticked. Every alert has a working unsubscribe link, one click, no sign-in needed.

Your data, your call

  • See it, your profile page shows what we hold.
  • Correct it, like and skip events, or mute a whole category.
  • Erase your taste profile, "Clear my taste profile" in your profile.
  • Delete everything, "Delete my account" at the bottom of your profile page. Immediate and permanent, no email required. If you would rather ask us, hello@getnevermiss.ai works too.

How long we keep it

For as long as you have an account. What you like and skip counts for less as it gets older. Anything you have not picked in about six months counts for half as much, and in time it stops counting at all, so the feed follows you if your interests change. Clearing your taste profile or deleting your account removes it straight away. Saved events drop off your profile once the event is over, and disappear entirely if it leaves our database.

The one thing we keep on purpose is your "Been there" list, events you marked as going, after they have happened. That is the point of it: a record of what you did that does not vanish when a venue takes the listing down. Marking yourself as not going removes it, and deleting your account deletes all of it.

Children

NeverMiss is not aimed at children under 13 and we do not knowingly collect their information. If you believe a child has created an account, email us and we will delete it.

Changes

If this page changes materially we will update the date above and, if it affects what we do with existing data, tell account holders by email.

Contact

hello@getnevermiss.ai. NeverMiss LLC, Vermont, USA.

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